Information
At Proper T Cleaning and Maintenance, we stand behind the quality of our workmanship. Our 5-day warranty ensures your peace of mind, providing assurance and rectification of any service-related issues. Explore the details below to understand how we prioritise your satisfaction.
Frequently asked questions
We understand you might have questions about our warranty. Here’s what you need to know about our commitment to providing reliable cleaning and handyman services with the assurance of our 5-day warranty. It’s all part of our dedication to quality and your satisfaction.
What exactly does your 5-day warranty cover?
Our 5-day warranty covers a return to rectify any issues related to the initial service provided. If you are not completely satisfied with our work, we'll return to make it right within 5 days of the original service date.
What are the most common issues customers face that the warranty addresses?
Our warranty often addresses concerns arising from cleaners who take payment without completing the job properly. We ensure that Proper T Cleaning and Maintenance completes the job to your satisfaction, providing a reliable and trustworthy service.
What happens if I notice an issue after the 5-day warranty period?
While our standard warranty is 5 days, we encourage you to contact us as soon as possible if any concerns arise. We assess each situation individually and strive to provide the best possible resolution, even outside the warranty period.
In simple terms, how does a customer make a claim under the warranty?
To make a claim, simply send us an email at propert.widebay@gmail.com or phone us, Provide your name, address, the date of service, and a description of the issue. We will promptly schedule a return visit to address your concerns.
Why is your warranty better than what other handymen and cleaners offer?
Definately. At Proper T Cleaning and Maintenance, we stand firmly behind our 5 day warranty, because, it's just right
Is there anything not covered by the warranty?
The warranty covers issues directly related to the service provided. It does not cover new damages or issues unrelated to our initial work. Full details and any exclusions will be outlined in our service agreement.
Peace of mind cleaning
At Proper T Cleaning and Maintenance, your satisfaction is our top priority. Our warranty is a testament to our commitment to quality and reliability. Experience the Proper T Cleaning and Maintenance difference, knowing we're here to make things right.